Terms of Service

1. Acceptance of Terms

By accessing or using the orphanbwun website, platform, or services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

These terms constitute a legally binding agreement between you and orphanbwun B.V. Your continued use of our services after any modifications to these terms constitutes acceptance of the revised terms.

2. Description of Services

orphanbwun provides online learning services including:

• Professional development courses and training programmes
• Digital learning materials and resources
• Interactive learning platforms and tools
• Certification and assessment services
• Student support and guidance services
• Career development resources

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice to users.

3. User Accounts and Registration

Account Creation

To access certain services, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Eligibility

You must be at least 16 years old to use our services. Users under 18 must have parental or guardian consent. By using our services, you represent and warrant that you meet these age requirements.

Account Security

• You must notify us immediately of any unauthorized use of your account
• You are responsible for maintaining strong password security
• We are not liable for losses arising from unauthorized account access due to your negligence
• You must provide accurate and up-to-date contact information

4. User Obligations and Conduct

Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these terms. You must not:

• Violate any applicable laws or regulations
• Infringe upon intellectual property rights of others
• Upload or transmit malicious code or harmful content
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our services
• Share account credentials with unauthorized persons
• Use our services for commercial purposes without authorization
• Harass, abuse, or harm other users

Academic Integrity

You agree to maintain academic integrity in all learning activities:

• Complete assignments and assessments honestly and independently
• Do not plagiarize or submit work that is not your own
• Respect intellectual property rights in course materials
• Do not share assessment answers or course materials with unauthorized persons
• Report suspected academic misconduct to our support team

5. Payment Terms

Course Fees

Course fees are displayed in Euros (EUR) and include applicable VAT. Payment is required before accessing course materials unless otherwise specified. We accept various payment methods as indicated during checkout.

Billing and Invoicing

• All prices are inclusive of Dutch VAT where applicable
• Invoices will be provided electronically upon payment
• Payment processing is handled by secure third-party providers
• Failed payments may result in service suspension

Refund Policy

Refunds may be available under the following conditions:

• Requests made within 14 days of purchase for courses not yet started
• Technical issues preventing access that cannot be resolved
• Course cancellation by orphanbwun (full refund provided)
• Refunds are processed to the original payment method within 14 business days
• Completed courses or downloaded materials may not be eligible for refund

6. Intellectual Property Rights

Our Content

All content provided through our services, including but not limited to text, graphics, videos, audio, software, and course materials, is owned by orphanbwun B.V. or our licensors and is protected by copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our course materials solely for your personal educational purposes. This license does not permit you to:

• Copy, distribute, or reproduce course materials
• Create derivative works based on our content
• Use materials for commercial purposes
• Remove copyright or proprietary notices
• Share access credentials or course content with others

User-Generated Content

You retain ownership of content you create and submit through our platform. By submitting content, you grant orphanbwun a worldwide, royalty-free license to use, display, and distribute your content in connection with our services.

7. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

8. Service Availability and Modifications

Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. Services may be temporarily unavailable due to maintenance, updates, or technical issues.

Modifications to Services

We reserve the right to modify, update, or discontinue our services at any time. We will provide reasonable notice of significant changes that may affect your access to purchased courses.

9. Limitation of Liability

To the maximum extent permitted by law, orphanbwun B.V. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, or business opportunities
• Interruption of business or educational activities
• Cost of substitute services or products
• Damages arising from third-party actions

Our total liability for any claims arising from these terms or your use of our services shall not exceed the amount you paid for the specific service giving rise to the claim.

10. Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

• Merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Accuracy, completeness, or timeliness of content
• Uninterrupted or error-free service operation
• Specific learning outcomes or career advancement

11. Indemnification

You agree to indemnify, defend, and hold harmless orphanbwun B.V., its officers, directors, employees, and agents from any claims, damages, losses, costs, or expenses (including reasonable legal fees) arising from your use of our services, violation of these terms, or infringement of any rights of another party.

12. Termination

Termination by You

You may terminate your account at any time by contacting our support team. Upon termination, your access to courses and materials will cease, subject to any applicable refund policies.

Termination by Us

We may terminate or suspend your access to our services immediately, without prior notice, for:

• Violation of these terms of service
• Fraudulent or illegal activities
• Non-payment of fees
• Abuse of our platform or other users
• Any conduct that may harm our reputation or services

13. Governing Law and Jurisdiction

These terms shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions.

Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the competent courts in Breda, Netherlands. However, we retain the right to seek injunctive relief in any jurisdiction to protect our intellectual property rights.

14. Dispute Resolution

Informal Resolution

Before initiating formal legal proceedings, we encourage you to contact us at legal@orphanbwun.top to discuss and potentially resolve any disputes informally.

Alternative Dispute Resolution

For disputes that cannot be resolved informally, we may agree to participate in mediation or arbitration as an alternative to litigation, subject to mutual agreement on the specific process and arbitrator.

15. Severability

If any provision of these terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent.

16. Entire Agreement

These terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and orphanbwun B.V. regarding your use of our services and supersede all prior agreements and understandings, whether written or oral.

17. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. We will notify users of material changes through:

• Email notifications to registered users
• Prominent notices on our platform
• Updates to the "Last updated" date at the top of this page

Your continued use of our services after any changes constitutes acceptance of the new terms. If you do not agree to the modified terms, you must discontinue use of our services.

18. Contact Information

If you have any questions about these terms of service, please contact us: